C U S T O M E R
S E R V I C E




"Cross Automation sales
and technical support
is prompt, reliable
and unsurpassed.  They tell
me when a part is going to
be available and do everything
possible to get the parts sooner
when necessary.  When
availability is a problem [rarely],
they suggest suitable substitutes. 
I get the parts when they say I will."
 

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Cross Automation is proud to be recognized for having the most qualified inside sales and customer service team in the industry.  Our people are trained to provide fast, accurate responses to your requests.  All are required to attend regular in-depth product training to provide you access to knowledgeable, as well as courteous representatives.

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  • 24/7 Access to Inventory
  • Internet Access to Inventory, Order Status, Pricing Info
  • Single Point Order Entry for All Automation Products
  • Consigned Inventory and Customer-Committed Inventory Programs
  • Cross-Reference Services
  • 99.9% Shipping Accuracy
  • Order in by 5 PM - same day shipment
  • Order Kitting Capability
  • Plant and Storeroom Survey Services
  • Email Access to All Cross Automation Associates
  • Custom Assemblies
  • EDI and Internet Transaction Capability
 


Copyright © 2008 Cross Automation